Site Navigation

Below is a selection of the most frequently asked questions.

Brands

Where can I find an MSDS for a product?

Please click on the 'Contact us' link below to order safety data sheets on any of our products. Alternatively, you can check the online ingredients listing for any home and personal care product.  

I suffer from various allergies. How do I know if your products are suitable for me?

Please contact our careline on 0800 7311597 or for minicom users 08000 280173. To find the careline number for a particular brand please see the brand profile which can be found in the Our brands section of this website. Alternatively, you can find some details on the product packaging.

Could you supply me with a list of products that are free from dairy ingredients?

Please contact our careline on 0800 7311597 or for minicom users 08000 280173. To find the careline number for a particular brand please see the brand profile which can be found in the Our brands section of this website. Alternatively, you can find some details on the product packaging.

I would like to complain about one of your products – what is the procedure?

Please contact our careline – you will find the details on the product packaging. Alternatively, you can send your complaint to us via the Contact us section of this site, and we will get back to you as soon as we can.

Could you send me samples or coupons for your products?

We will be developing an Offers and promotions page for this site that will give you details of all our latest offers. In the mean time please contact our careline on 0800 7311597 or for minicom users 08000 280173. Home, cooking and other magazines often have money-off coupons (so do newspaper circulars), so you could check them out too.

Company

Can you give me the contact details for your office?

Contact details for your nearest Unilever office can be found in the UK operations section of this website.

I have invented a new product concept & would like to share my ideas with you. What is the next step for me?

Please refer to www.ideas4unilever.com  for further details

I wish to suggest a business proposal to you. How do I go about it?

Please put your proposal in writing and send it to your local Unilever office. The contact details can be found in the UK operations section of this website.

I am interested in finding out more about the history of Unilever. How did the Company begin?

Unilever has a rich and colourful history spanning more than 70 years. Unilever was formed in 1930 when the Dutch margarine company, Margarine Unie, merged with British soapmaker Lever Brothers. Both companies were competing for the same raw materials, both were involved in the large-scale marketing of household products and both used similar distribution channels. Between them they had operations in over 40 countries. Margarine Unie grew through mergers with other margarine companies in the 1920s. Lever Brothers was founded in 1885 by William Hesketh Lever. Lever established soap factories around the world. In 1917, he began to diversify into foods, acquiring fish, ice cream and canned foods businesses.
You can find out more in our History section.

Can you please send me regular updates?

To sign up for regular UK press releases and news updates, please visit the News & media section. Alternatively, visit www.unilever.com for Unilever PLC news.

How do I get in touch with local brand companies to discuss sponsorship opportunities?

Requests for product donations, advertising or brand sponsorship (e.g. Flora London Marathon) should be addressed directly to the brand concerned at the following address:

Consumerlink Unilever
Freepost RRHS-XXKK-LKAE
London
W4 5QB

Alternatively, use the contact form at the bottom of this page.

Can you tell me how to apply for a job at Unilever?

Information about career opportunities offered by Unilever can be found in the Careers section of this website.

Environment

I am doing a project on health & nutrition. Do you have any literature on the subject?

Information on this topic can be found in the Nutrition, hygiene and personal care section, which set outs our concerns for health and our continuing efforts to improve nutritional value of our products.

Can I have a hard copy of the Environment report?

It may be more convenient for you to access the Unilever Environment Report online. It can be found in the Publications page within the Environment & society section of this website. News updates, information on issues, new case studies and brochures are added on a regular basis. Copies of these documents can be downloaded from the website, and hard copies can also be requested.

How can I apply for funding for a small environment project?

To find out more about funding for environment projects, please visit the Community investment section of this website.

Does Unilever test any of its products on animals?

The short answer is: we are committed to the elimination of animal testing for our business. This is our policy on animal testing and it is applied in all of our companies around the world. For over 20 years it has been our policy to reduce, refine and replace animal testing by substituting alternative methods. The vast majority of Unilever products have in the past reached the consumer without any testing of any material on animals and will continue to do so in the future.

How much effort does Unilever put into environmental initiatives?

We take environmental issues very seriously and we are committed to improving and maintaining the integrity of the environment and society in every country in which we operate. As a multi-local multinational, we aim to play our part in addressing global environmental and social concerns through local actions and through acting in partnership with local governments and organisations.

For more information on Unilever UK's initatives on social and environmental issues, please visit Environment & society section of this site.

Society

 

How do I apply for sponsorship funding?

Requests for sponsorship should be put in writing and sent to:

Consumerlink Unilever
Freepost RRHS-XXKK-LKAE
London
W4 5QB

Would you be willing to make a donation of your products to our charitable organisation?

Any donations are made through In kind Direct. They distribute new goods donated by some of Britain’s best-known manufacturers and retailers to thousands of voluntary organisations working at home and abroad. For more information or to join In Kind Direct please visit www.inkinddirect.org .

Can you send me a hard copy of your latest Social report?

Our Social Report can be viewed and downloaded from the Publications page within the Environment & society section of this website.

Investor Relations

How do I advise you of my change of address?

If you are a PLC shareholder, please send your current address, your new address and your share details to the address:

Computershare Investor Services PLC
Registrars for Unilever PLC
The Pavilions
Bridgwater Road
Bristol
BS99 7NH
Telephone 0870 600 3977
Telefax 0870 600 6119
Website http://www.computershare.com/

For all other change of addresses, please see the Shareholder Information section of www.unilever.com for further details.

I would like to have information on purchasing shares. How & where do I buy them?

Please see the Shareholder information section of www.unilever.com for further information on the purchase of shares.

What is your dividend policy?

Please see the Investor centre section of www.unilever.com for more information on your dividend policy.

Can you tell me what Unilever's dividend payment will be this year?

The dividend payment schedule can be viewed in the Investor centre section of www.unilever.com .

Who could advise me on the value of my shares?

The latest Unilever share price information is available from the Investor centre section of www.unilever.com .

Can you send me a hard copy of your Annual Report & Accounts?

The Unilever Annual Report is available to view and print from the Annual report & accounts page of the Investor centre section on www.unilever.com . Hard copies of this report can also be ordered from this page.

Is the Annual Report & Accounts available in different languages?

Yes, it is available in two languages. The 2003 Unilever Annual Report is available in both English and Dutch, and can be viewed and printed from the Annual Report and Accounts page of the Investor Centre section on www.unilever.com . Hard copies of this report can also be ordered from this page.

Can you add me to your mailing list?

To receive Unilever PLC news updates, please subscribe to the news  service on www.unilever.com . If you would like to receive UK news, please visit the News & media section of this website.

Can you explain the differences between Unilever shares in the UK & the US?

An American Depositary Receipt or ADR is a negotiable instrument that represents ownership in securities of a non-US company. It is a mechanism that facilitates US trading of non-US securities. ADRs provide US investors with a convenient way to invest in overseas securities. ADRs are issued by a depositary bank and are traded in the same manner as shares in US companies on the New York Stock Exchange (NYSE), the American Stock Exchange (AMEX), Nasdaq and the over-the-counter (OTC) market.